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Preventing Outages

Outages can be disruptive, which is why Evergy works to ensure proactive and preventive measures are in place.

Preparing for Outages

Find important outage links and follow our preparation checklist to make sure you have what you need in an outage situation.

Regional Grid Conditions

Our regional grid operator, the Southwest Power Pool, updates grid conditions in our area and manages distribution.

Safety During Power Restoration

Safety is first and foremost when using generators to power your home during an outage.or downed power line situation.

Severe Weather Safety

When severe weather hits, stay safe and prepared.

Tree Trimming Guidelines

Evergy regularly trims trees near power lines as part of our mission to provide safe, reliable electric service.

Medical Customer Program

If you rely on life-support equipment that doesn’t have a backup power supply, we can help you make special arrangements during power outages.

Map Guide

Learn about outage map features by checking out our guide. Report your power outage with ease and know when you can expect your power to be restored.

Outage Map FAQs

Get answers to questions about Evergy outage maps here.

Specialized Options

We offer a variety of billing options to meet your needs.

Outage Map Information

This is our first inclement weather, together, as Evergy, and we want to share how you get exactly where you need to be in outage reporting and map viewing situations.

Outage Alerts

If a power outage happens, we'll keep you updated on our progress from when power's out to when it's restored. Sign up to receive outage alerts.

Energy Gift

Know a friend, family member, college student or neighbor who could benefit from an energy gift?

Cold Weather Rule

We participate in the Cold Weather Rule, which ensures electric service for your home when temperatures reach a certain point.

Pay Locations

Pay your Evergy bill in person at any of these convenient locations!

Text Messaging

Receive reminders, make payments and get payment confirmations from your phone.

Average Payment Plan

You can't always predict the highs and lows of Midwest weather, but you can average out your monthly bill.

Mail Payment

You can mail in your payment with ease.

Pay in Person

Missouri West Rate Review

Rates maintain a price advantage compared with neighboring states.

Nights and Weekends Saver

Get rewarded with rate discounts when you shift weekday (Monday-Friday) energy use to off-peak times, like after 8 pm.

Nights and Weekends Plan

Get rewarded with rate discounts when you shift weekday (Monday-Friday) energy use to off-peak times, like after 8 pm.

FastTrack HVAC PAYS

Get rebates and low service-fee financing for energy-efficient HVAC upgrades

Detailed Tariffs

Look through detailed tariffs that coincide with your service area.

Rate Riders and Adjustments

Take a look through an in-depth breakdown of rate riders and adjustments over time.